Challenge
- The manufacturer requested support for the validation of software that control and manage laboratory equipment at their site in Denmark.
- Requirement specifications and validation plan had to be prepared prior to validation activities.
- The workload on employees should be minimized.
- All work had to be completed off-site due to COVID-19 pandemic.
Solution - Proces
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Due to the COVID-19 pandemic a weekly meeting was established in MS Teams. This included consultants from Genau & More and the manufacturer’s employees responsible for IT and Quality Control.
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The scope/framework and timeline of the project was established.
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Each software was described in a validation plan, and configuration/ requirement specifications, and validation protocols were approved.
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In order to save time and simplify the process all documents were based on templates established and approved early in the process.
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All validation activities were performed remotely via a VPN-connection to the manufacturing site.
Results
- All (status) meetings were held in MS Teams where scope and timeline were updated, and comments and review of documents were performed using shared desktops.
- Our project scope and spent hours were concurrently adjusted to the needs and capacities at the manufacturer.
- All validation activities were completed and concluded in relevant reports and approved documents in MS Word/pdf were delivered for all software in scope.
- The manufacturer is now supplied with an adjustably template for requirement specification and qualification protocol for future software in similar laboratory equipment.